Respondo · For renovation contractors

You're on a job site. Your next quote gets scheduled.

Respondo gives your business a local number that answers customers by text, 24/7, in French or English. It gets the project and the address, proposes a time for the quote visit, and texts you to confirm.

Text 587-329-8579

First month free, no credit card. No app.

Customer · Sunday 8:10 pm

Hi, we'd like to redo our whole bathroom. Do you do quotes?

Yes, Mathieu comes to see it on site, free of charge. Where are you located?

Beloeil. Evenings would be best.

Noted for an evening in Beloeil. Mathieu will confirm the time.

Respondo → Mathieu

Wed 6pm in Beloeil, quote for a full bathroom, Mr. and Mrs. Caron. Confirm?

ok

Respondo → Customer

All set: Wed 6pm. You'll get a reminder the day before.

What your business gets

Each example is a real kind of text. Respondo writes short: one or two sentences, one text.

Answers your customers 24/7

Services, area, lead times, quotes. From what you taught it, in the customer's language.

Customer · 9:50 pm

Do you do basements too?

Yes: basements, bathrooms and kitchens. Would you like a quote?

Proposes a time, you confirm

It checks your book, proposes a time that's free within the hours you gave it, and asks you. The customer gets a confirmation only after your ok.

Respondo → You

Sat 10am in Mont-Saint-Hilaire, kitchen quote, Mrs. Fortier. Confirm?

ok but 11am

Moves and cancellations, same way

You move or cancel in plain words. It asks you before telling the customer, never behind your back.

You → Respondo

move Caron to Thursday 6pm

Done: Caron, Thu 6pm instead of Wed 6pm. Tell the customer? (yes/no)

Your book in your phone's calendar

One link, tapped once, on iPhone or Google Calendar. Each visit with the address and the customer's number.

Respondo → You

To see your appointments in your phone's calendar, tap this link once: respondo.ca/c/…

Tomorrow's visits, every evening

At the hour you choose. Nothing booked tomorrow, no text.

Respondo → You · 8 pm

Tomorrow (Wednesday), 2 appointments:
7am - Bédard site, Otterburn Park, basement
6pm - Caron, 31 Richelieu St, Beloeil, bathroom quote
To change: reply here (e.g. "cancel 6pm").

A reminder to the customer the day before

Fewer missed appointments. If something comes up, they reply to the text and you know.

Respondo → Customer

Reminder: tomorrow Wed 6pm, appointment with Rénovations Leclerc (31 rue Richelieu, Beloeil). Can't make it? Reply here.

Reads your services and terms

Text a photo, or send a PDF through the link it gives you: flyer, service list. It texts you a summary and uses it only after your yes.

You → Respondo

[photo: flyer]

I read your document: bathrooms, kitchens, basements; free on-site quote. Should I use it?

Hands over when it should

A firm price, a timeline, a problem on site, someone who wants to talk to you: the question comes to you. It never gives a price you didn't give it.

Customer

Roughly how much for a full kitchen?

Respondo → You

Mrs. Fortier asks for a rough price for a full kitchen. Your answer?

Your area, in minutes of driving

Tell it where you leave from and how far you go. Farther than that, it asks you. A customer is never turned away on its own.

Respondo → You

Customer in Sorel, 50 min from you, basement quote. Take it?

no

Referrals, on your ok

A customer refers someone. You say yes, Respondo texts them for you. Once, no more.

Respondo → You

Customer 450-… says his sister Julie (514-555-0190) wants to redo her kitchen in Chambly. Should I text her for you?

yes

A call to the number? It texts

Someone calls your Respondo number: a short voice message, then a text to carry on in writing.

Respondo → Customer

Tu viens d'appeler? Écris-moi ici, je réponds par texto. / You just called? Text me here, I answer by text.

French and English, never mixed

Each customer in their language. You, in yours.

Client

Bonjour, vous faites la finition de sous-sol?

Oui: sous-sols, salles de bain et cuisines. La maison est dans quel coin?

Try it from your own phone

Text TEST and write like a customer. You see exactly what it would answer, before you hand out the number.

You → Respondo

TEST

Test mode (30 min)! Text like you're a customer. Text EXIT to leave.

Teach it in plain words

By text, like a new hire. No forms.

You → Respondo

no more quotes until January

Noted: no more quotes until January.

It says what it is

If asked, it says plainly that it's an automated assistant.

Customer

Is this a bot?

Yes, I'm Rénovations Leclerc's automated assistant. I can help you schedule a quote.

The guard rails

So your name stays clean, built into the product.

  • One short text per replyOne or two sentences. No walls of text.
  • Nothing promised without youNo appointment confirmed, no price made up. It answers from what you taught it and asks you the rest.
  • No diagnosis, no opinionA technical question it can't answer from what you told it comes to you.
  • Your cell stays privateIt never gives it out. Someone wants to talk to you? You get the request and choose to call back.
  • STOP worksAnyone who texts STOP gets nothing more from that number.
  • One referral, one textA referred person gets a single first text saying who referred them. After that, it's up to them.

How it works

Under 5 minutes, all by text.

  1. Text 587-329-8579

    Get your own local number, next to your cell. No app.

  2. Brief it like a new hire

    Your services, your area, how a quote works. By text, or send your flyer.

  3. Share your new number

    On your job-site signs, your truck, your Google profile. Customers text, Respondo replies.

Questions from contractors

Does it give estimates?

Only the prices you gave it. For anything else, it passes you the question. It doesn't promise a timeline or a price without you.

There are several of us. How does it work?

Today, each Respondo number is run from one cell. The others go through you, or each one gets their own number.

Does it change my cell number?

No. Respondo has its own number, next to yours. Your current customers keep texting you as before.

Do my customers see Respondo?

Once per conversation, a "Provided by: respondo.ca" line is added to one reply. And if a customer asks whether they're talking to a bot, it says so.

What is kept?

Files you send are deleted once read; only the useful text is kept, like prices and conditions. It never gives out your cell number.

How long does setup take?

Under 5 minutes, by text. Text 587-329-8579, answer a few questions, and your number is live.

How much does it cost?

The first month is free, with no credit card.

First month free

Text us to get your Respondo assistant.

TEXT587-329-8579

No credit card. Ready in under 5 minutes.