Answers your customers 24/7
Prices, services, area, wait times. From what you taught it, in the customer's language.
Customer · 9:30 pm
Do you upgrade 100 to 200 amp panels?
Yes, from $2,500, permit included. Want a date?
Respondo · For electricians
You're inside a panel. Your customer gets an answer.
Respondo gives your business a local number that answers customers by text, 24/7, in French or English. It gives your prices, proposes a time, and texts you to confirm.
Text 587-329-8579First month free, no credit card. No app.
Customer · Saturday 8:15 am
Hi, how much to install an EV charger? I have a Tesla.
A level 2 charger starts at $1,200 installed, charger not included. Where are you located?
Chambly. Is Tuesday morning possible?
Noted for Tuesday morning in Chambly. Steve will confirm the time.
Respondo → Steve, electrician
Tue 9am in Chambly, Tesla EV charger, Julie Fortin. Confirm?
ok
Respondo → Customer
All set: Tue 9am. You'll get a reminder the day before.
What your business gets
Each example is a real kind of text. Respondo writes short: one or two sentences, one text.
Proposes a time, you confirm
It checks your book, proposes a time that's free within the hours you gave it, and asks you. The customer gets a confirmation only after your ok.
Respondo → You
Wed 1pm in Carignan, 4 pot lights, Mr. Pelletier. Confirm?
ok but 2pm
Moves and cancellations, same way
You move or cancel in plain words. It asks you before telling the customer, never behind your back.
You → Respondo
move Pelletier to Friday 8am
Done: Pelletier, Fri 8am instead of Wed 2pm. Tell the customer? (yes/no)
Your book in your phone's calendar
One link, tapped once, on iPhone or Google Calendar. Each job with the address and the customer's number.
Respondo → You
To see your appointments in your phone's calendar, tap this link once: respondo.ca/c/…
Tomorrow's jobs, every evening
At the hour you choose. Nothing booked tomorrow, no text.
Respondo → You · 6 pm
Tomorrow (Tuesday), 2 appointments:
9am - Julie Fortin, 88 Bourgogne St, Chambly, EV charger
1:30pm - Pelletier, Carignan, pot lights
To change: reply here (e.g. "cancel 1:30pm").
A reminder to the customer the day before
Fewer missed appointments. If something comes up, they reply to the text and you know.
Respondo → Customer
Reminder: tomorrow Tue 9am, appointment with Électricité Gagnon (88 rue Bourgogne, Chambly). Can't make it? Reply here.
Reads your prices and packages
Text a photo, or send a PDF through the link it gives you: price list, packages. It texts you a summary and uses it only after your yes.
You → Respondo
[photo: EV charger packages]
I read your document: 3 charger packages, $1,200 to $1,900 installed. Should I use it?
Hands over when it should
An on-site quote, a safety question, someone who wants to talk to you: the question comes to you. It never makes things up and never gives out your cell.
Customer
Can you quote me for rewiring the basement?
Respondo → You
Customer in Carignan wants a quote to rewire the basement. Can you call them?
Your area, in minutes of driving
Tell it where you leave from and how far you go. Farther than that, it asks you. A customer is never turned away on its own.
Respondo → You
Customer in Saint-Hyacinthe, 45 min from you, EV charger. Take it?
yes if it's a Saturday
Referrals, on your ok
A customer refers someone. You say yes, Respondo texts them for you. Once, no more.
Respondo → You
Customer 450-… says their brother Éric (514-555-0163) needs: an EV charger in Beloeil. Should I text him for you?
yes
What you don't do, it says
Tell it once what isn't for you. It tells customers, politely, and moves on to what you do.
Customer
Do you do plumbing too?
No, electrical only. For a charger, lighting or a panel, I can help.
French and English, never mixed
Each customer in their language. You, in yours.
Client
Bonjour, vous pouvez installer des luminaires encastrés dans ma cuisine cette semaine?
Oui, c'est 95 $ par luminaire installé. Quelle journée te convient?
Try it from your own phone
Text TEST and write like a customer. You see exactly what it would answer, before you hand out the number.
You → Respondo
TEST
Test mode (30 min)! Text like you're a customer. Text EXIT to leave.
Teach it in plain words
By text, like a new hire. No forms.
You → Respondo
I'm on vacation until Monday
Noted: on vacation until Monday.
It says what it is
If asked, it says plainly that it's an automated assistant.
Customer
Is this a bot?
Yes, I'm Électricité Gagnon's automated assistant. I can help you book.
The guard rails
So your name stays clean, built into the product.
- One short text per replyOne or two sentences. No walls of text.
- Nothing promised without youNo appointment confirmed, no price made up. It answers from what you taught it and asks you the rest.
- No diagnosis, no opinionA technical question it can't answer from what you told it comes to you.
- Your cell stays privateIt never gives it out. Someone wants to talk to you? You get the request and choose to call back.
- STOP worksAnyone who texts STOP gets nothing more from that number.
- One referral, one textA referred person gets a single first text saying who referred them. After that, it's up to them.
How it works
Under 5 minutes, all by text.
Text 587-329-8579
Get your own local number, next to your cell. No app.
Brief it like a new hire
Your services, prices, area and hours. By text, or send your price list.
Share your new number
On your truck, your Google profile, invoices and cards. Customers text, Respondo replies.
Questions from electricians
Does it give safety advice?
No. It answers from what you taught it: prices, services, area. A technical or safety question it can't answer from what you told it comes to you.
Does it write quotes?
It gives the prices you gave it. For an on-site quote, it gets the address and the need, and passes you the request.
We are several electricians. How does it work?
Today, each Respondo number is run from one cell. The others go through you, or each one gets their own number.
Does it change my cell number?
No. Respondo has its own number, next to yours. Your current customers keep texting you as before.
What if someone calls the number?
They hear a short message in French and English, and get a text to carry on in writing.
Do my customers see Respondo?
Once per conversation, a "Provided by: respondo.ca" line is added to one reply. And if a customer asks whether they're talking to a bot, it says so.
What is kept?
Files you send are deleted once read; only the useful text is kept, like prices and conditions. It never gives out your cell number.
How long does setup take?
Under 5 minutes, by text. Text 587-329-8579, answer a few questions, and your number is live.
How much does it cost?
The first month is free, with no credit card.
First month free
Text us to get your Respondo assistant.
TEXT587-329-8579No credit card. Ready in under 5 minutes.