Respondo · For real estate
Respondo gives your office a local number that answers buyers and renters by text, 24/7, in French or English. It proposes a visit time and texts you to confirm it. Offers, financing and anything legal stay with you.
Text 587-329-8579First month free, no credit card. No app.
Buyer · Sunday 9:40 pm
Hi, is the Riverside condo in Saint-Lambert still available? Could we visit Saturday?
Yes, still available: 2 bedrooms, $489,000. Saturday 10:30am or 1pm, which works for you?
10:30 is perfect.
Noted. Julie will confirm the visit shortly.
Respondo → Julie, broker
Sat 10:30am, visit of the Riverside condo, Marc Gagnon. Confirm?
ok
Respondo → Buyer
All set: Sat 10:30am at the Riverside condo. You'll get a reminder the day before.
Each example is a real kind of text. Respondo writes short: one or two sentences, one text.
Price, size, what's included, availability. From what your office taught it, in the customer's language.
Renter · 11:12 pm
How much is the 3½ in Brossard? Heated?
$1,450 a month, heated, appliances included. Available December 1.
It checks your book, proposes a visit time that's free within the hours you gave it, and asks you. The customer gets a confirmation only after your ok.
Respondo → You
Thu 5:30pm, visit of the Saint-Charles duplex, Sophie Roy. Confirm?
ok but 6pm
You move or cancel in plain words. It asks you before telling the customer, never behind your back.
You → Respondo
move Roy to Saturday 1pm
Done: Roy, Sat 1pm instead of Thu 6pm. Tell the customer? (yes/no)
One link, tapped once, on iPhone or Google Calendar. Each visit with the address and the customer's number.
Respondo → You
To see your appointments in your phone's calendar, tap this link once: respondo.ca/c/…
At the hour you choose. Nothing booked tomorrow, no text.
Respondo → You · 7 pm
Tomorrow (Saturday), 2 appointments:
10:30am - Marc Gagnon, Riverside condo
1pm - Sophie Roy, Saint-Charles duplex
To change: reply here (e.g. "cancel 1pm").
The customer gets a reminder text the day before. If something comes up, they reply and you know.
Buyer, the day before
Turns out I can't make it tomorrow.
Respondo → You
Marc Gagnon can't make it tomorrow 10:30am, wants to move. Can you call him?
Text a photo, or send a PDF through the link it gives you: listing sheet, rent grid. It texts you a summary and uses it only after your yes.
You → Respondo
[photo: rent grid]
I read your document: 6 units, 3½ to 5½, $1,295 to $1,950. Should I use it?
An offer, financing, a legal question, someone who wants a person: the question comes to you. It never makes things up, never gives an opinion, never gives out your cell.
Buyer
We'd like to make an offer. Can I talk to Julie?
I've let Julie know you'd like to talk to her.
Respondo → You
Marc Gagnon wants to make an offer on the Riverside condo. Can you call him?
A customer refers someone. You say yes, Respondo texts them for you. Once, no more.
Respondo → You
Customer 514-… says their sister Annie (438-555-0142) is looking for a 3½ in Brossard. Should I text her for you?
yes
It takes the address and the property type, whatever you tell it to ask. Never a valuation: you call them back.
Homeowner
How much could I get for my house?
Julie does valuations herself. What type of property is it, and the address?
Each customer in their language. You, in yours.
Acheteur
Bonjour, le condo Riverside est encore disponible?
Oui, toujours disponible: 2 chambres, 489 000 $. Vous aimeriez le visiter?
Text TEST and write like a customer. You see exactly what it would answer, before you hand out the number.
You → Respondo
TEST
Test mode (30 min)! Text like you're a customer. Text EXIT to leave.
By text, like a new hire. No forms.
You → Respondo
the Riverside condo is sold
Noted: the Riverside condo is sold.
If asked, it says plainly that it's an automated assistant. Not a broker.
Buyer
Am I talking to a bot?
Yes, I'm Julie Lavoie's automated assistant. I can help you plan a visit.
What matters to a brokerage, built into the product.
Under 5 minutes, all by text.
Get your own local number, next to your cell. No app.
Your listings, the hours you do visits, what it should pass to you. By text, or send your listing sheets.
On your signs, listings, cards, email signature. People text, Respondo replies.
Today, each Respondo number is run from one cell. Two ways: one number per broker, each set up from their own cell, or one number for the office, run from the reception's cell.
No. Respondo answers texts. Your listings stay on Centris and on your site.
Put your Respondo number where people see it: your listings, signs, cards, email signature. Anyone who texts it gets an answer right away, even at night.
No. Respondo has its own number, next to yours. Your current customers keep texting you as before.
They hear a short message in French and English, and get a text to carry on in writing.
No. It's an assistant. It only answers from what you taught it. It doesn't negotiate, doesn't sign anything and promises nothing without you. Offers, financing and legal questions come to you. What it says, it says in your name: teach it what you would say yourself.
Once per conversation, a "Provided by: respondo.ca" line is added to one reply. And if a customer asks whether they're talking to a bot, it says so.
Files you send are deleted once read; only the useful text is kept, like prices and conditions. It never gives out your cell number.
The first month is free, with no credit card.
First month free
No credit card. Ready in under 5 minutes.